Lost Or Stolen Debit Card?
Call 1-800-383-8000 to report your Debit card stolen.
Debit Card Dispute?
Call 1-833-288-1126 to reach a dispute services specialist.
Receive near real-time alerts about your debit card activity. You may set custom alerts to be sent to your mobile phone and email address. Make changes to your selections at any time.
Is this service safe and secure?
Yes. Our first priority is to protect your personal information. If you receive a text message asking for
your account numbers or any personal information, please do not respond. Instead call First American Bank’s
Security Department at 1-800-738-2265.
How long should it take to receive an alert?
Typically, responses arrive within one minute, but timing may vary. You may experience delays or failures
in delivery of an alert because of any of the following circumstances: (1) merchant delay in processing a
transaction; (2) delays and/or failures attributable to network operators and telecommunications
providers; (3) if your mobile device is off or out of operating range of a carrier with an appropriate
signal for SMS and/or data services; (4) a variety of other wireless service and coverage conditions; (5)
active or passive filtering of e-mail messages; and (6) insufficient space in the email account that is to
receive email messages
Update your preferences online, anywhere, anytime through this cardholder website. Request new alerts or make changes to existing preferences that can help you manage your card.
Notify Me Alerts
If you are an Online Banking Customer, sign up for Notify Me Alerts on your accounts to minimize account fraud and ID theft.
Benefits:
- Free mobile banking
- Free online banking
- Unlimited teller visits
- Unlimited check writing
- Free phone banking
Contact Us
Contact us with any questions you may have. Send us an email and we will get back to you as soon as possible with the answers you need.